Privacy policy

What we collect.When you book or contact us we collect what you give us: your name, email, phone, stay dates, guest counts, renter age, and any message you send. That's it — no trackers following you around the internet, no data brokers.

Payments.Card payments are processed by Stripe; your card number never touches our servers. Stripe's handling of your payment data is governed by their privacy policy.

Rental agreements. Signed rental agreements are processed and stored through DocuSign.

How we use it. To operate your booking: confirming dates, collecting payment, sending your rental agreement, arrival details and door codes, and stay-related messages. If you book with us directly, we may occasionally let you know about future availability — every such email has an opt-out, and we stop the moment you use it.

Text messages.If you provide your mobile number when booking, we send stay-related text messages from Shoreline Sanctuary: a welcome note before arrival, door codes the day before check-in, and checkout reminders — typically 2–4 messages per stay. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help (emailing us works too). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; your number and texting consent are used only to run your stay.

What we never do. Sell, rent, or trade your information. Ever.

Retention & questions. We keep booking records as long as tax and legal obligations require. Questions, corrections, or deletion requests: email shoreline.sanctuary.azle@gmail.com and a human answers.

Last updated July 2026.